TERMS & CONDITIONS

Welcome to Brightday! By accessing or using our website (www.brightday.co.in) and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products. By using our website, you accept these Terms in full. If you disagree with any part of the Terms, you must not use this website or purchase products.

2. Product Information

Product images on the website are for illustrative purposes only. Actual products may vary slightly due to seasonal availability and natural variations.

3. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes.
We accept payments via major debit/credit cards, UPI, and net banking.
Orders will only be processed once full payment is received.

4. Order Processing and Delivery

Orders are processed and delivered within 2-7 business days, depending on product availability and delivery location.
Same-day delivery may be available for certain products and locations—please contact us for availability.
We are not responsible for delivery delays due to events beyond our control, such as weather conditions, courier issues, or unforeseen circumstances.

5. No Return Policy

Once an order is confirmed, no cancellations or returns will be accepted for these items.

Conditional Returns for Dried Flowers:

Dried flowers may be eligible for return under special conditions.
To initiate a return, you must email support@brightday.co.in with the reason for return.
Approved returns will receive store credit or a refund, within 5 working days as applicable, once the product is received and inspected.

6. Damages and Issues

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at support@brightday.co.in.

Claims must be made within 24 hours of delivery.
Our team will assess the issue and provide a suitable resolution (e.g., replacement or store credit).

7. Refunds

Refunds are only applicable for approved returns (e.g., for dried flowers or defective products).
Refunds will be credit within 7-10 business days after receiving and inspecting the returned product.
If you do not receive your refund within 15 business days, please contact us at support@brightday.co.in.

8. Cancellation Policy

Cancellations for other items (if permitted) must be requested within 1 hour of placing the order by emailing support@brightday.co.in. After this period, the order will be processed and cannot be canceled.

9. Intellectual Property

All content on the website, including images, logos, text, and product descriptions, is the exclusive property of Brightday. You may not copy, modify, distribute, or use any content without prior written permission from Brightday.

10. Limitation of Liability

Brightday will not be held liable for any indirect, incidental, or consequential losses arising from the use of our products or services.
Our liability is limited to the value of the product purchased.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.

12. Changes to Terms and Conditions

Brightday reserves the right to update or modify these Terms at any time without prior notice. The latest version will be posted on our website, and continued use of the website will signify your acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:
Brightday Customer Support
Email: superstar@brightday.co.in

Thank you for choosing Brightday! We are committed to delivering quality products and exceptional service.